Tuesday, November 30, 2021


(Thursday, 23rd of Septembert  2021)


Iligan City – City Officials and Department Heads sign the pledge of commitment for the city’s updated Citizen’s Charter during its launching today, September 23, 2021.

The new citizen’s charter book, which is the city’s 4th edition, mainly rationalized various transactions at the city government and updated some major policies and processes to further improve its operations and service delivery.
Vice-Mayor Jemar L. Vera Cruz said, it complies with the provisions of Republic Act 9485 or the Anti-Red Tape Act (ARTA) of 2007, which aims to “combat corrupt behavior and improve frontline public services offered to the citizens’’.

He emphasized that whatever is written in the citizen’s charter book should be implemented and be practiced by all government officials and employees which is “to serve and not to be served, and to please the people”.
City Administrator Ret. Gen. Leony Roy G. Ga, Chairman of the Committee on Anti-Red Tape (CART) said, that updating the citizen’s charter is a continual work to improve governance systems.

He lauded the members of the CART and the Working Committee which comprised of the City Human Resource Management Office (CHRMO), City Administrator’s Office (CAD), City Planning & Development Office (CPDO), City Engineer’s Office (CEO), City Legal Office (CLO), City Mayor’s Office (CMO), and City Treasurer’s Office (CTO). During the launching of the 4th edition, the city vice-mayor and city government’s departments heads affixed their signatures and pledged to perform better based on the “highest standards of public service.”


Maricris J. Tumimbang / CIO